Account Director

Karachi , Client Servicing

As an Account Director you will be, responsible for managing client relationships, driving account growth, and ensuring the successful execution of everyday client servicing operations. This position requires a strategic thinker with strong communication skills, a deep understanding of marketing principles, and a passion for delivering exceptional client service. The Account Director will oversee a team of account managers and collaborate closely with creative, media, and production teams to develop and implement integrated marketing strategies that meet client objectives and drive business results.

Key Responsibilities:

  • Serve as the primary point of contact for key client accounts, building strong and enduring relationships based on trust, communication, and understanding of client needs.
  • Collaborate with clients to develop strategic account plans aligned with their business objectives and our company’s offerings, ensuring alignment and mutual success.
  • Oversee the operational aspects of client accounts, ensuring seamless execution of deliverables, adherence to timelines, and quality control standards.
  • Work closely with internal teams (e.g., creative, design, web) to ensure alignment and collaboration in delivering value to clients and driving business growth.
  • Serve as a client advocate within the organization, representing their interests, conveying feedback, and championing solutions to address their evolving needs.
  • Monitor key performance metrics and KPIs to assess account health, identify areas for improvement, and proactively address any issues or challenges.
  • Identify opportunities for organic growth within existing accounts, upselling additional services or solutions, and actively pursuing new business opportunities through cross-selling and referrals.
  • Lead contract renewal negotiations, ensuring favorable terms while maximizing revenue opportunities and maintaining positive client relationships.
  • Develop accurate revenue forecasts for assigned accounts, track progress against targets, and implement strategies to achieve revenue growth objectives.
  • Stay abreast of industry trends, competitive landscape, and emerging client needs, leveraging market insights to inform account strategies and drive business innovation.

Why IO Digital:

Join IO Digital as an Account Director to lead our agency’s vision and make a significant impact on our clients and the growth of the agency. We offer a collaborative work environment where your leadership can shape the future of our organization.

How to Apply:

If you are an accomplished leader with a passion for innovation and a track record of excellence, we invite you to submit your application, including your resume. IO Digital is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.